CUSTOMER SUPPORT

Complaints and claims

At ASSEK EUROPE we strive to offer a quality, transparent service oriented to the needs of our insured. Even so, we know that situations may arise in which you want to send us a complaint, an incident or a claim related to your policy or any of our services.

To facilitate this process, we have enabled a specific channel where you can submit your request easily and securely. Through this space you can communicate any disagreement and provide us with the necessary information so that our team can review it in detail.

Our commitment is to study each case individually, offer a clear answer and keep you informed throughout the process. We greatly value your comments, as they help us to continuously improve and guarantee a service aligned with your expectations.

If you wish to initiate a complaint or claim, you can directly access our channel from the following button.